Volunteer Guidelines, FAQs & Policies
YOU MAY NEED TO KNOW
FAQs and Policies
Getting Started
When can I volunteer?
All available shifts are posted online. View our [volunteer opportunities here].
Do I need to register in advance?
Yes, all volunteers must register ahead of time. Walk-ins are only accepted for special events.
What is the age requirement for volunteers?
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Ages 10+ for Senior Box Build, Mobile Food Pantries, and Salmon Can Labeling (with adult supervision)
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Ages 14+ for Food Reclamation (no adult required)
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Volunteers must be at least 10 years old
What should I wear?
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Closed-toe, closed-heel shoes are required
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Dress comfortably and in layers
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Bring a water bottle and avoid bringing valuables
If you need help with registration, please click here for video instructions.
On-Site Information
What do I do when I arrive?
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Enter through the main entrance and check in at the volunteer sign-in station
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Follow signs to the volunteer area
Do I need to wear gloves, a hair net, or a mask?
Gloves, hair nets, and masks are optional for most volunteer activities. However, gloves are required for those participating in food reclamation and mobile food pantry tasks.
What if I’m unable to perform certain tasks?
Let your supervisor know if a task is too physically demanding—we’ll find a role that suits you.
Cancellations & Waitlists
What if I can’t attend my shift?
Cancel at least 24 hours in advance so another volunteer can take your place. You can cancel through the your online account, or email volunteer@foodbankofalaska.org.
What if I’m on the waitlist?
If a spot opens, you’ll be automatically registered and notified via email. If it’s the same day, you will not be automatically added—check your status online.
What happens if an event is canceled?
If weather or other issues force a cancellation, we’ll notify you via email and/or phone. If the Anchorage School District closes due to weather, Food Bank of Alaska volunteer events will also be canceled.
Special Circumstances
Can I volunteer for school or community service hours?
Yes, we provide documentation for volunteer hours completed.
How do I register as a court-mandated volunteer?
Fill out our Court-Mandated Volunteer Form before signing up for shifts.
What if I have a complaint, question, or feedback?
We encourage feedback! After your shift, you’ll receive a volunteer survey. You can also contact us at volunteer@foodbankofalaska.org.

Have Questions?
Contact our Manager of Volunteer Resources, Sid Rajan.
- Phone: 907-222-3116
- Email: srajan@foodbankofalaska.org