Privacy Policy

Updated August 4, 2026

Food Bank of Alaska is committed to taking all reasonable steps to ensure that information provided to us is handled in a safe and secure manner. We value your support and are committed to protecting your privacy.

This privacy statement has been created to communicate our practices regarding the collection and dissemination of information that you provide to us and that can be linked to a specific individual. Information such as a name, postal address, telephone number, email address, or any other information provided to us by our supporters or visitors to our site will be referred to hereinafter as “Personal Information.”

Food Bank of Alaska does not share your information. We will not take your personal information and sell, exchange, or rent it to any other organization or individual.

Food Bank of Alaska’s Collection and Use of Personal Information

If you choose to make a donation, Food Bank of Alaska asks for pertinent information to complete your transaction and/or inquiry, such as your name, business, address, phone, and email address.

Other information Food Bank of Alaska collects when you visit our website includes the number of individuals visiting the site and what pages are being viewed.

Food Bank of Alaska may use your phone number to verify information about your gift, to personally thank you for your donation, or to invite you to a special event.

The personal information that Food Bank of Alaska collects from you is used to fulfill your transaction and/or inquiry. This includes:

Fulfilling a donation request, from credit card verification to sending you a tax receipt
Replying to inquiries about promotions, food drives, or employment
Following-up on volunteer inquiries
Making changes to personal information, per individual request
Confirming a donation request
To personally thank you
To send you additional Food Bank of Alaska materials, by request
To protect the security and integrity of the site
To protect against a threat of safety or property damage
To protect against legal liability

Regarding credit card donations, Food Bank of Alaska works with SafeSave for every transaction. To fulfill these transactions, it is necessary that the third party has your correct name, business (if applicable), address, credit card number, and expiration date. The third-party entity’s firewalls and encryption technology are state-of-the-art and provide the highest levels of security to ensure the confidentiality of your transaction.

For monthly donors making recurring electronic donations with a credit card, Food Bank of Alaska works with SafeSave to enact automatic deductions from your credit card, per your authorization and specifications.

Food Bank of Alaska employees, agents, and contractors who have access to personal information are required to protect the data pursuant to the Privacy Policy.

Text Messaging Privacy

Food Bank of Alaska may collect your mobile phone number and information about your text messaging preferences when you request information or assistance through one of our text messaging programs.

Information collected through these programs may include:

Your mobile phone number
The date, time, and method of your consent
The program or service you requested
Messages you send to Food Bank of Alaska
Information needed to respond to your request or provide program assistance
Your opt-out and communication preferences

Food Bank of Alaska uses this information to provide requested services, respond to questions, send program reminders, communicate about applications or enrollment, and maintain records of text messaging consent.

Mobile phone numbers, text messaging opt-in records, and consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Food Bank of Alaska may share information with service providers that help us operate our text messaging programs. Those providers may use the information only as necessary to deliver messages, support the messaging service, maintain security, and perform services on behalf of Food Bank of Alaska.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance.

For additional information, please review our Text Messaging Terms and Conditions.

Online Security: We Handle Your Donation with Care

All data and processing of online donations are encrypted and transmitted via a secure Internet connection and are processed using Payment Card Industry Data Security Standards (PCI)-compliant methods. A Level 1 PCI-Certified Gateway securely stores data, and no credit card numbers are stored online.

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate, electronic and managerial procedures to safeguard and secure the information we collect online.

Information About Children

Food Bank of Alaska does not knowingly collect any Personal Information from or about a child without consent from the child’s parent(s) or guardian(s). We do not knowingly mail any fundraising solicitations to minors.

External Links

Links to other Websites do not imply endorsement of the content of those websites. Links provided are there as a convenience to the user. Food Bank of Alaska is not responsible for the materials or content contained on any Website linked to this site. Furthermore, this Privacy Policy only applies to the use of the Food Bank of Alaska site. Please review the Privacy Policy of any outside site you visit. We do not disclose any Personal Information to those operating linked sites and are not responsible for their privacy practices.

Modification of Privacy Policy

Food Bank of Alaska may change this Privacy Policy at any time, by posting the changed or amended Privacy Policy on the website. Your continued viewing of or use of this website following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

Contact Us

Should you have any questions about this Privacy Policy, the practices of this website or your dealings with this website, contact Food Bank of Alaska at development@foodbankofalaska.org, or mail:

Food Bank of Alaska

2192 Viking Drive

Anchorage, Alaska 99501