WE'RE HIRING

Volunteer Coordinator

This role has the potential to become permanent and may grow into a full time position. Starting pay is $20–22 per hour, depending on experience. To apply, submit your resume to: jobs@foodbankofalaska.org.

The Volunteer Coordinator is responsible for supporting the Manager of Volunteer Resources in operating volunteering activities at the Food Bank of Alaska. Duties include training and supervision of Food Bank of Alaska volunteers, volunteer supervision at special events, and scheduling, tracking, and appreciating volunteers. This position works closely with the Operations Department as well as with the Food Programs Department.

Essential Job Duties

• Provide daily hands-on training and supervision to volunteers. Coordinate with the Warehouse Manager and Logistics Manager regarding volunteer tasks and priorities, as well as setting up and breaking down of volunteer workspace. Provide volunteer supervision and coordination at special events, such as Blessing, as requested. Plan volunteer opportunities practically, to engage the community.
• Ensure coordination with Food Programs on questions that affect food safety and distribution. Orient volunteers to Food Bank of Alaska and its mission and invite volunteers to be further involved as donors or advocates. Generate timely thank-you’s to volunteers and organize appropriate volunteer recognition activities.
• Maintain an ongoing schedule of volunteers. Operate the volunteer database and update volunteer information. Track volunteer hours, including individual volunteer hours as well as aggregate hours. Update and maintain appropriate written volunteer procedures, including a confidentiality agreement.
• Provide excellent customer service at all times to volunteers.

OTHER JOB DUTIES

• Participating in organizational and fundraising activities as needed as part of the Development team
• Collaborate with all Food Bank of Alaska staff to support a culture of philanthropy.
• Perform other duties as assigned.

QUALIFICATIONS

• Minimum of two years of customer service experience. Volunteer experience with responsibility for supervising volunteers preferred.
• Willingness to work in a warehouse environment and participate in hands-on tasks that may involve dirt or produce, such as bagging potatoes.
• Ability to work a flexible schedule includes evening hours (average two per week) and at least one weekend per month.
• High energy, strong initiative, and readiness to step in wherever needed.
• Excellent communication and interpersonal skills, including the ability to break down and explain complex tasks.
• Comfort representing the organization with individuals and groups.
• Familiarity with basic office software, including Microsoft Word and Excel
• Initiative and independence in carrying out responsibilities.
• Ability to safely lift and carry up to 40 pounds.
• Reliable transportation and a clean driving record.
• Valid Alaska driver's license. 
• Strong self-motivation and the ability to work as a team member.
• Commitment to Food Bank of Alaska’s mission to end hunger