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WE'RE HIRING

Program and Agency Relations Assistant

This is a full-time, non exempt position that reports to the Director of Programs.
This position starts at $17.00- $21.00 DOE. To apply, submit resume to jobs@foodbankofalaska.org.
Essential Job Duties

Facilitate the Food Bank of Alaska front desk during business hours.

Responsibilities include:
  • Greeting and directing visitors
  • Answering questions about the Food Bank of Alaska
  • Receiving, distributing mail and packages as needed
  • Directing incoming food shipments
  • Monitoring and responding to incoming phone calls and emails
  • Receiving food and monetary donations
  • Registering and advising agency shoppers
  • Guiding volunteers towards registration and volunteer area

Provide administrative support for Food Bank of Alaska programs.

Responsibilities include:
  • Internal and external communication to clients, partners and agencies by phone, email, and in-person

  • Clerical support including printing, physical filing, mailing, and data entry
  • Create, edit and maintain organizational communications as needed
  • Performing tasks within organizational databases, software systems and digital storage platforms
Qualifications
  • Client facing dynamic customer service or previous front desk experience preferred
  • Highly detail oriented with strong organizational skills
  • Able to work independently and with a team in close collaboration
  • Competence with word-processing, spreadsheets, and databases
  • Sensitivity to and empathy for the needs of clients and people from different cultures, marked by the ability to relate respectfully and effectively with diverse stakeholders
  • Commitment to the organizational mission to end hunger
  • Ability and willingness to maintain confidentiality

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